Interview questions

for IT professional job

People

• how big is the team now.
• how bg do you need it to be now, and in 6 month , 2 years , what is the visions , what does the pipeline look like.
• what is the composition of the team level 1 2 3 , technology spread : OS / platform / infrastructure vs app vs OSS
• what does the management structure look like.
• how often are people trained.
• what is the individual training budget quarter. Do you have to sign anything that says you will stay if the company spends money on training on you?
• what does the PMO office look like.

The farm:

• number of clients
• number of enviroments
• number of service
• number of devices
• number of data centres
• number of cabinets
• agregate storage.
• virtual to physical spread
• OS spread
• Private versus public spread.

Infrastrcuture:

• What do you use for version control?
• inventory management: uCMDB? IPs Hardware software license contract
  • do you use a tool to manage all that?
• centralized authentication? Redundancy?
• what sort of DNS / registration services do you have?
• storage infrastrcuture?
  • NFS
  • FC
  • iSCSI
  • Netapp / other? Off site storage? replication?

ITSM:

• is incident management seperate from problem management?
• what does incident management look like?
  • dedicate incident managers?
  • is there a Traige group?
  • automated escalation?
  • what tool do you use?
  • how much dev resources do you allocate to the incident management systems?
  • how do you ensure that ticket are properly populated? what is your coverage?
• what does the reporting look like for incident and problem management? by severity? by client? by staff memeber ? by technology?
• change control
• service desk?

Security:

• number and types of firewalls
• do you use IPS / IDS?
• What is the patching policy and how close do you get to the policy ? How do you measure variance?
• do you used centralized identify management: AAA , Clients? Staff?
• what does your incident reposne process look like? Can you show me a log if incidents?

Process:

• what does the deal development process look like? what does Vetting and sign off look like?
• what does the on call rotation look like now? number of people , how long are the cycles, what are the escalation levels.

Developemnt:

• Is there a project manager for each product? Or for a suite? Is there a technical product manager?

Pay:

• what is base salary?
• what does the Over time and on call schedule look like? minimum call , week day versus weekend / holiday?
• what does the bonus plan look like?
• can I get a copy of the benifits package?
• how much vacation and how do you get more vacation as you stay longer?