Change Management

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Dates

  • submited
  • approved
  • tested - start / end
  • implementation schedule

People

  • owner
  • stakeholders
  • approver

Challenges

Q
How do you reduce the risk of changes?
A: Testing.
  • But on prod data?
  • On prod versions ?

How do you make decision making robust wrt to how to move forward?

1. Ensure that you do not depend on a single person to make a call. More than one person needs to be able to "work out" the change.

2. Do work to ensure that teams not individuals are capable of reasonably critiquing changes. If you only have one expert and a bunch of rubber stampers then you don't have a robust desciion making process.


Also See