Scalar Job Description - Solution Architect

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Job Description

The Solution Architect is responsible for pre- and post-sales technical support of products and technologies that are applicable to Scalar's customers and partners. Specifically, the Solution Architect role includes, but is not limited to, the following functions:

Develop and Maintain Expertise

  • Demonstrate core competencies in technology from Scalar's strategic and emerging partners
  • Provide first line technical support for pre-sales opportunities
  • Develop in-depth knowledge of key products and technologies
  • Technology/product research
  • Competitive analysis

Pre-Sales Support

  • Position Scalar technical solutions and expertise within customer environments
  • Translate customer requirements into enterprise-level designs
  • Validate the technical integrity of proposed solutions
  • Technical validation of product quotes
  • Provide technical content for RFPs and other customer proposals
  • Deliver technical presentations and demonstrations
  • Coordinate the execution of benchmark/proof of concept activities

Post-Sales Support

  • Maintain a working knowledge and understanding of industry standards and methodologies
  • Install and configure products and technologies to customer specifications
  • Prepare and deliver customer documentation related to work performed
  • Support customers with hardware/software on existing systems, where required
  • Desired Skills & Experience

This is a senior technical role that requires deep technical and architectural know-how; candidates must have been successful in similar roles in the past.

  • Prerequisite is 8 years experience and/or demonstrated capability in the IT field with at least 4 years as a network engineer or Solution Architect.
  • Strong operational and/or design background in network engineering and network security
  • Ability to assess and define network security requirements, and architect and deploy network security solutions and infrastructure.
  • Has breadth & depth of industry knowledge - skills can be applied to all areas regardless of specialty.
  • Experience and certification with some or all of the following vendors: F5 Networks, Brocade, Juniper Networks, Fortinet, Palo Alto Networks.
  • Undergraduate degree in any of the following is considered an asset; Computer Science, Engineering, Commerce (MIS) or Science, or completion of a diploma program from a recognized post secondary institution.