ITSM: Difference between revisions
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* [[ITIL]] | * [[ITIL]] | ||
* http://www.priv.gc.ca/leg_c/framework_e.asp | * http://www.priv.gc.ca/leg_c/framework_e.asp | ||
* https://www.gov.uk/service-manual/service-standard | |||
Revision as of 15:34, 12 June 2017
Overview
People
What should people who ITSM know and do?
- Government of Ontario "Computer Systems Technician Program Standard" http://www.tcu.gov.on.ca/pepg/audiences/colleges/progstan/techno/compSys2.pdf
- System Administrator Guild (SAGE) Job descriptions http://www.sage.org/field/jobs-descriptions.html
Organizationsion
- TLUG
- ITIL
- SAGE
- LOPSA
